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Customer Support Professional & Experienced Journalist
new york, new york, united states
Claim your profile to connect with sources, showcase your work, and earn extra income just by writing great stories.
Claim your profileFormer journalist turned Customer Success professional, fluent in English and French, with a passion for clear communication, empathy, and problem-solving. I’ve published 3,000+ stories for major outlets and now help users thrive at a fast-growing tech startup — supporting them through onboarding, troubleshooting, and retention.I’m drawn to roles where creativity, relationship-building, and ownership intersect — particularly in financial services, customer success, and client operations. I thrive in environments where thoughtful service and authentic connection drive meaningful impact and revenue growth.
Bachelors, Journalism at The University Of Texas At AustinGraduated: 2019
Bachelors, Journalism at Ithaca CollegeGraduated: 2016
French, Social Sciences at The Awty International SchoolGraduated: 2015