Mutual Funds Operations Leader | Investor Experience & Back-Office Compliance Professional
Gandhinagar, Gujarat, India
I am a Mutual Funds Operations and Compliance Leader with over twelve years of experience across investor experience, back-office operations, and operational governance within the asset and wealth management industry. My professional background is rooted in ensuring accuracy, regulatory alignment, and service consistency across the complete lifecycle of mutual fund products. My experience spans front, middle, and back-office functions, including investor onboarding, transaction processing, systematic investment management, redemptions, corporate actions, reconciliations, and service escalations. I have worked closely with internal operations teams, compliance functions, distribution partners, and external service providers to ensure seamless execution while maintaining strong control frameworks. I specialize in translating regulatory and operational requirements into practical, scalable workflows that improve service quality and reduce operational risk. My work has involved process standardization, issue resolution, root-cause analysis, and continuous improvement initiatives designed to enhance investor trust and operational efficiency. In addition to execution-level expertise, I bring a strategic perspective on how operational discipline, compliance frameworks, and investor experience are interconnected. I regularly provide insights on operational risk management, service quality in financial products, and the role of back-office governance in supporting sustainable growth. I am well positioned to contribute informed, experience-backed commentary on mutual fund operations, investor servicing, compliance execution, and the operational foundations that underpin trust and transparency in financial services.






Bachelor of Commerce, Finance, Accounting at Gujarat UniversityGraduated: 2012