Dianne Crampton

About

Dianne Crampton is a leadership researcher and founder of the TIGERS 6 Principles, a trust-based leadership system used by executives and COOs to improve operational performance and team alignment. She studies how leadership blind spots affect execution, frontline engagement, and organizational resilience. Crampton works with founders and operations leaders navigating rapid scale and AI-driven change, helping them design leadership architecture that supports growth without cultural breakdown. She is frequently quoted on leadership and operational risk. Among her perspectives: “Operational breakdowns rarely start with strategy. They start with leadership blind spots. When trust isn’t built into how decisions, feedback, and accountability function, execution slows long before leaders recognize the risk.” “COOs don’t struggle with frameworks. They struggle with invisible friction. When frontline engagement and trust aren’t structurally reinforced, operational performance erodes quietly—even when dashboards look healthy.” “AI is flattening organizations, but it can’t replace trust. Leaders who fail to design trust into their systems will see faster execution on the surface—and deeper disengagement underneath.”