CEO at Starfleet Media | Research Director at Starfleet Research
chicago, illinois, united states
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Claim your profileI oversee Starfleet Media’s strategic direction and growth. I also serve as research director at Starfleet Research, our IT market research arm, and as managing editor of the industry-leading publications Hotel Technology News and Restaurant Technology News. My bestselling business technology books — The Seven Steps to Nirvana (McGraw-Hill), Precision Marketing (Wiley) — have been translated into more than a dozen languages. My professional experience includes serving as VP and research fellow at Aberdeen Group Strategy & Research, heading up product marketing at FICO (a billion-dollar big data analytics software company) and building potable water systems as a Peace Corps volunteer in rural Bolivia. I began my career in electronic production (on an Apple Macintosh 128K) at Houghton Mifflin Harcourt (one of the world’s largest book publishers). I have launched, or helped launch, several other successful companies, including Timely & Timeless Clocks Emporium, and have served on the advisory boards of nonprofits that include the Taproot Foundation and the Kellogg Foundation’s New Options Initiative. A long-time champion of plant-based living, I regularly advocate for animal rights and farmed animal protection organizations.





