Anna Tims

My abusive and aggressive partner left me but O2 insists I meet him in person Anna Tims Tue, 1 September 2026 at 2:00 am GMT-4 3 min read Trying to take an abusive partner off a family phone account proved traumatising and risky.Photograph: IanDagnall Com... See more

Lloyds Bank is holding on to our urgently needed £5,500 Anna Tims Tue, August 25, 2026 at 2:00 AM EDT 2 min read The trouble started when online problems prevented the church opening a new business account.Photograph: Gary Hider/Alamy Last November, Lloyd... See more

How can I convince NHS pensions that I am not dead? Anna Tims Mon, 24 August 2026 at 2:00 am GMT-4 3 min read A reader has been left with pressing financial problems by the NHS Business Services Authority, which runs the pensions scheme.Photograph: Joseph... See more

British Gas paid me £38,000 by mistake, and I can’t give it back Anna Tims Mon, August 17, 2026 at 2:00 a.m. EDT 4 min read The reader received quarterly feed-in tariff payments for energy exported by their solar panels.Photograph: Ashley Cooper pics/Alam... See more

I was fined £500 after putting a coffee cup in a rubbish bag next to a full bin Anna Tims Mon, 3 August 2026 at 2:00 am GMT-4 4 min read An enforcement officer told a reader they had violated the law and refused an offer to remove their cup. He asked for ... See more