Anna Tims

LV= General Insurance is forcing a family with three young children to live in a collapsing home because of cost-cutting and delays. We lodged a claim for subsidence damage to our extension and conservatory in 2023. Instead of authorising the repairs reco... See more

My partner and I were among a group of passengers left stranded for 90 minutes on a motorway hard shoulder after our coach driver was arrested for suspected drug driving. We had boarded the Cambridge to Brighton Flixbus service at Gatwick. The coach was a... See more

My abusive and aggressive partner left me but O2 insists I meet him in person Anna Tims Tue, 1 September 2026 at 2:00 am GMT-4 3 min read Trying to take an abusive partner off a family phone account proved traumatising and risky.Photograph: IanDagnall Com... See more

Lloyds Bank is holding on to our urgently needed £5,500 Anna Tims Tue, August 25, 2026 at 2:00 AM EDT 2 min read The trouble started when online problems prevented the church opening a new business account.Photograph: Gary Hider/Alamy Last November, Lloyd... See more

How can I convince NHS pensions that I am not dead? Anna Tims Mon, 24 August 2026 at 2:00 am GMT-4 3 min read A reader has been left with pressing financial problems by the NHS Business Services Authority, which runs the pensions scheme.Photograph: Joseph... See more