Bernadette Heier

minneapolis, minnesota, united states

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Managing Editor at Food on Demand – where we cover all things restaurant tech, delivery, and innovation. Through our publication, podcast or when hosting our annual conference in Las Vegas, I'm all about how tech and mobility are changing the game for operators.

Featured Articles

Papa Johns First to Deploy Google Cloud AI Ordering Agent

Papa Johns is updating its digital ordering experience through a new partnership with Google Cloud, focused on AI-powered ordering across channels. The pizza giant marks the first partner for Google’s newly expanded AI solution, dubbed, Food Ordering Agen... See more

foodondemand.com•Bernadette Heier•Jan 13, 2026

2026 Restaurant Predictions and the Rise of Digital Hospitality | Food On Demand

As restaurants head into 2026, operators are rethinking how hospitality shows up beyond the four walls. Stephanie Jaeger, Learning and Development Specialist at JOEY Restaurant Group and Immediate Past President of Les Dames d’Escoffier International (LDE... See more

foodondemand.com•Bernadette Heier•Jan 6, 2026

Walk-On's Looks to Drive Sales With First Digital Catering Platform | Franchise News | franchisetimes.com

Walk-On’s Sports Bistreaux is entering a new phase of off-premises growth. The Louisiana-born sports bar brand launched the first formal catering and boxed lunch program in its 22-year history. “We didn’t just roll this out in November,” said John Hagen, ... See more

franchisetimes.com•Bernadette Heier•Dec 24, 2025

CookUnity Offers a New Video-First Food Ordering Experience

CookUnity, the chef-to-you service delivering meals to customers’ doors, has acquired flavrs, a shoppable-video platform built for food discovery. The move brings video storytelling directly into CookUnity’s ordering experience, giving subscribers a new w... See more

foodondemand.com•Bernadette Heier•Dec 22, 2025

Olo Acquires Spendgo to Expand Platform with Loyalty | Food On Demand

Restaurant tech platform Olo just wrapped up its acquisition of Spendgo, the loyalty and guest engagement platform. With Olo Loyalty, restaurant brands can boost guest engagement and profitability while using Olo’s full suite of ordering, payment, guest d... See more

foodondemand.com•Bernadette Heier•Dec 22, 2025

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Education

Bachelor Of Arts, Communication, Communications at Minnesota State University, MankatoGraduated: 2019

Education

Bernadette Heier

Is this you?

About

Featured Articles

Papa Johns First to Deploy Google Cloud AI Ordering Agent

2026 Restaurant Predictions and the Rise of Digital Hospitality | Food On Demand

Walk-On's Looks to Drive Sales With First Digital Catering Platform | Franchise News | franchisetimes.com

CookUnity Offers a New Video-First Food Ordering Experience

Olo Acquires Spendgo to Expand Platform with Loyalty | Food On Demand

Is this you?

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Education

Connect with journalists.

Connect with journalists.

Social Media

Education

Featured Articles

Papa Johns First to Deploy Google Cloud AI Ordering Agent

2026 Restaurant Predictions and the Rise of Digital Hospitality | Food On Demand

Walk-On's Looks to Drive Sales With First Digital Catering Platform | Franchise News | franchisetimes.com

CookUnity Offers a New Video-First Food Ordering Experience

Olo Acquires Spendgo to Expand Platform with Loyalty | Food On Demand