Dive Brief: More than half of multilingual shoppers say they have walked away from a potential purchase because the digital experience felt poorly localized, according to a survey of 800 U.S. consumers released last week by Liferay. Companies underestimat... See more
Listen to the article 3 min This audio is auto-generated. Please let us know if you have feedback Dive Brief: American Airlines will continue to invest in CX and premium options, two of the four pillars in its economic strategy, to prepare for a strong 20... See more
Listen to the article 3 min This audio is auto-generated. Please let us know if you have feedback Dive Brief: Overall store retail CX remained strong in the third quarter of 2026, with 92% of consumers reporting that they are happy or very happy with thei... See more
Listen to the article 4 min This audio is auto-generated. Please let us know if you have feedback As Albertsons struggles with its second straight quarter of same-store sales declines, company leaders are turning to better in-store CX and streamlining ope... See more
This story was originally published on CX Dive. To receive daily news and insights, subscribe to our free daily CX Dive newsletter. As Albertsons struggles with its second straight quarter of same-store sales declines, company leaders are turning to bette... See more
