James Smythe

About

With over 18 years of experience in the tech industry, I bring a unique blend of practical IT skills and business acumen. As the Founder of Mighty Gadget, a leading tech blog with over 500,000 monthly visitors, and Director at Dolphin Promotions, I've honed my expertise in IT support, network management, server administration, and SEO. Key Highlights: IT Support & Networking: Proficient in TCP/IP, DNS, DHCP, WAN/LAN, Office 365 Administration, virtualisation (Proxmox, VMWare, Hyper-V), and wireless networking. Hands-on experience with Windows OS, Windows Server, Ubuntu, and FreeNAS. Extensive experience with building and troubleshooting PCs and servers Server Management: Managed hybrid hosting solutions, deployed dedicated and cloud servers, and optimised server performance by 40% while reducing hosting costs by 50%. Ensured server and website security (antivirus, vulnerability resolution, PCI compliance) Technical Troubleshooting: Expert in hardware and software troubleshooting, system configuration, user account management, and implementing server and website security measures. Certifications: CompTIA A+, Network+, Security+, Microsoft 365 Fundamentals MS-900, Azure Fundamentals AZ-900. Digital Strategy & SEO: Led successful SEO strategies that drove significant growth for multiple businesses, resulting in high-profile acquisitions. Content Creation & Tech Reviews: Created in-depth reviews and guides, establishing strong relationships with top tech companies and gaining exclusive insights into the latest innovations. My technical skills are complemented by a solid educational background, including an MSc in Computing and a BSc in Information Systems Design from UCLAN. I am dedicated to continuous learning and staying at the forefront of IT and tech trends. My home lab setup, including various servers, VMs, and a sophisticated network, reflects my commitment to hands-on experimentation and skill enhancement. I am now eager to leverage my extensive background in IT, networking, and technical support to make a meaningful impact in an IT support role. Let's connect and explore how my expertise can contribute to your team's success.