The news: A common assumption in financial services is that fintechs are leading the AI race and can help banks and credit unions rapidly close innovation gaps. However, PYMNTS Intelligence data shows that fintechs are only marginally ahead of credit unio... See more
The news: Big banks—including JPMorgan, Morgan Stanley, and Bank of America—are giving their top wealth management customers privileged access to SpaceX shares and exclusive presentations from Elon Musk, per The New York Times. While banks stand to earn u... See more
The news: Liberty Mutual has launched what it describes as the first carrier-backed conversational AI auto insurance quoting app inside ChatGPT, per a press release. Zoom in: Rather than filling out a traditional web form, consumers can answer questions c... See more
The news: Banking AI provider Glia’s “2026 Banking AI Benchmarks Report” suggests financial institutions (FIs) have found a more sustainable AI playbook: Automate transactions, not relationships. Data from 400 FIs shows that high-performing AI deployments... See more
The news: Experian recently joined other financial providers to launch an app directly within ChatGPT, per a press release. Consumers can ask the large language model about personal loans, and Experian will surface lender options within ChatGPT based on r... See more
