The news: Traditional banks still hold most of Gen Zers’ primary relationships—for now. According to The Financial Brand, that’s because these institutions: The clear trend: EMARKETER’s "US Banking Consumer Habits" survey reinforces this finding, highligh... See more
The news: After acquiring large parts of the failed bank in 2023, First Citizens Bank will drop the Silicon Valley Bank (SVB) name and logo on all branding by the end of 2026, per a press release. The details: First Citizens initially kept the SVB name to... See more
The news: USAA’s annual report claims a 96% member retention rate and 77% of members owning more than one product. USAA sells both banking and insurance products, signaling deeper member relationships driven by low costs and reinforced by its affinity mod... See more
The findings: Approximately half of financial institutions (FIs) say their employees are at least moderately fluent in AI according to their own measurements. But there’s a wide gap between the fluency of big banks and that of credit unions, per American ... See more
The news: ManyPets, a UK pet insurer that also operates in the US, has partnered with UK firm Vet-AI to embed Joii, Vet-AI’s digital pet care app, in its insurance app. How it works: Joii started as a telemedicine app connecting pet owners with vets over ... See more
