Leona Scott

Heidi McDaniel didn’t set out to run an auto body shop. She was working in the medical field, picking up bookkeeping shifts for her dad’s business, Precision Collision in Winter Park, FL, after her regular workday ended. It was supposed to be a way to hel... See more

On a July morning. inside the collision shop at Thomas A. Edison Career & Technical Academy (TECTA) in New Jersey, the students crowded around a sanding table aren’t collision repair majors. They are middle schoolers with safety glasses fogging, dust-... See more

As collision repair businesses face increasingly complex legislative and regulatory challenges, a growing number of state associations are reaching the same conclusion: volunteer advocacy alone is no longer enough. The Florida Auto Body Association (FABA)... See more

When cycle times suffer, collision repair operators often look outward, blaming parts shortages, insurer delays or supply chain disruptions. At Community Collision Centers in Leesburg, Fla., the instinct was the same. The reality was different. After a cl... See more

When Helfman Collision Center in Houston prepared an estimate for a 2020 Jeep Grand Cherokee, the total came to roughly $12,200, and the shop believed the vehicle should be declared a total loss. They shared that opinion with both the customer and the ins... See more