Leona Scott

The auto glass industry has a perception problem and Kaizen Glass Solutions is no longer waiting for someone else to fix it. The Texas-based company recently celebrated its designation as an ASE Accredited Training Provider. It’s the latest move in a long... See more

Shops pour resources into technician certifications. Mike Hritzak thinks that’s only half the equation, and as car counts soften across the industry, it’s proving him right. When a new manager at one of Brightpoint Auto Body Repair’s Idaho locations start... See more

When a longtime customer named Bruce stopped by Precision Collision in Winter Park, FL, recently, he wasn’t there for an estimate. He came to visit the shop dog. It’s the kind of loyalty Precision Collision has spent years cultivating through craftsmanshi... See more

The waiting room is already full when the next ambulance arrives. Explore This Issue ACEP Now: May 2026 Inside the emergency department, every treatment bay is occupied. Nurses move quickly between stretchers lining the hallway. A physician steps out of a... See more

Buckle up. That’s the first thing Todd Ahrens tells you before he starts talking about his career, and it’s apt advice. His journey through the collision repair industry doesn’t follow a straight line so much as it traces the kind of winding, full-throttl... See more