While many fear the potential harm AI chatbots could cause, they technology may be able to train humans to be better—and more empathetic—communicators. The news that there is a greater than 10 percent chance AI bots will kill us all within 10 years didn't... See more
What is the best way to develop managers who are competent at distributing power throughout their department and secure enough to do so? Wanting power is not just a human phenomenon—it is common across the animal kingdom. When on safari in Africa, I witne... See more
I was loathe to be direct when I was young, but by the time I was in my late twenties, I would knock on the doors of neighbors to let them know they were making too much noise. I would (more than once) walk into the office of a manager or boss, close the ... See more
When a decades-long employee with a strong performance record has a new boss who is dissatisfied with their performance, what is the best way to balance the new manager’s evaluation with the longer-term organizational memory? The two don’t always align. T... See more
minutia that an imagination-first employee would find tedious. That employee might share that they don’t want to chat for an hour or more, seemingly aimlessly, to come up with brilliant new ideas, taking breaks to play ping pong. What they most enjoy is n... See more
