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Medha M - Senior Content Manager at Crescendo.ai | HARO

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Medha M

Senior Content Manager at Crescendo.ai

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Content manager and SEO expert with 5+ years of experience in SaaS, technology, and cybersecurity industries. Owned, developed, and executed content strategy by conducting in-depth industry research and competitive analysis for B2B and B2C audiences. "Go-To" person for organic traffic and MQLs. Owns a portfolio of articles that are bringing 350k+/year organic traffic. A proven track record of creating high-quality, SEO-optimized content that resonates with target audiences and drives organic growth. Problem-solving and result-driven mindset. *

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Featured Articles

Thank You Quotes and Emotionally Intelligent Notes for Customer Service Appreciation

Thank You Quotes & Notes for Clients in Customer Service 40 Best Thank You Quotes for Customer Service Appreciation Customer service in 2026 runs on empathy as much as efficiency, and every thank you matters. In this industry, appreciation flows both ... See more

crescendo.ai•Medha M•Feb 13, 2026

10 Best AI-Driven Customer Support Automation Platforms for 2026

10 Best AI-Driven Customer Support Automation Platforms for 2026 Let’s be real, customer support in 2026 isn’t about hold music or scripted replies anymore. Customers expect instant, human-like help, 24/7, and scaling by hiring more agents just doesn’t wo... See more

crescendo.ai•Medha M•Feb 13, 2026

8 Best Live Chat Platforms for SaaS Businesses | 2026

8 Best Live Chat Platforms for SaaS Businesses | 2026 For SaaS companies, giving customers quick and personalized support will become a survival issue in 2026. According to HubSpot, 90% of customers say getting an immediate response is very important, and... See more

crescendo.ai•Medha M•Feb 13, 2026

Advances in Artificial Intelligence and Machine Learning -2025

Advances in Artificial Intelligence and Machine Learning -2025 Artificial Intelligence (AI) and Machine Learning (ML) are transforming industries, automating tasks, and enhancing decision-making. Here's a quick breakdown of the key insights from the artic... See more

crescendo.ai•Medha M•Feb 13, 2026

Top 7 Honduras Call Centers and Outsourcing Companies

Top 7 Honduras Call Centers and Outsourcing Companies Choosing the right call center partner in Honduras isn’t just about cost savings, it’s about finding the perfect mix of language fluency, cultural alignment, scalability, and service quality. With a bo... See more

crescendo.ai•Medha M•Feb 13, 2026

Pitching Guidelines

Keep it short (under 200 words)
Include credentials and links
Use subject lines with query title

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Education

Masters, Business, Commerce at Gujarat UniversityGraduated: 2011

HARO Queries

Is AI going to take customer service agents' jobs?

Technology

Deadline: Jun 1st, 2025 2:30 PM ET

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Last Article10 days ago