Narayan Ammachchi

American business process outsourcing (BPO) major Concentrix has inaugurated a large delivery center in Lima, reinforcing its expansion in Peru and committing to add up to 700 employees to its local workforce. Speaking to local media, Manuel Díaz, Concent... See more

iQor CXBPO has made another acquisition within six months, following its purchase of JumpCrew in August 2025, as the company accelerates expansion after years of restructuring. The Fort Lauderdale, Florida-based BPO firm is also set to launch operations i... See more

Indian IT services firm Coforge has agreed to acquire Encora in a $2.35 billion all-stock deal, marking a strategic push into AI-led digital engineering at a time when demand for traditional IT outsourcing is slowing. The acquisition will significantly ex... See more

London-based workforce management firm Hightekers has expanded its presence in Latin America through the acquisition of Serviap Global, a Mexico City–headquartered specialist in cross-border employment services. Serviap focuses on Employer of Record (EOR)... See more

Digital infrastructure in Latin America could get a major lift if Japanese conglomerate SoftBank goes ahead with its plan to buy U.S.-based DigitalBridge. SoftBank is no stranger to the region. Since 2019, it has poured billions of dollars into Latin Amer... See more