Organizers of the 2025 Lawrence Old-Fashioned Christmas Parade canceled the event Tuesday because of a horse virus outbreak affecting multiple states. The event, scheduled for Dec. 6, has been a Lawrence tradition for more than 30 years. Event organizers ... See more
Customer service isn’t just about solving problems—it’s one of the most powerful marketing tools a small business has. Every interaction is a chance to build loyalty, create word-of-mouth buzz, and turn customers into advocates. Here are five things your ... See more
